Cherokee Hills Veterinary Hospital

Dr Prichard and her staff are all amazing! My dog has anxiety and they go above and beyond to ensure her comfort.

I'm so very late in sending this review, but these people deserve my praise. They took such good care of my little Piper in her last two years, even though my dog was always very timid. They were gentle in every interaction, helping her feel at ease (and treating her for her good behavior). When her hips got achy, they introduced us to Librella - which made such a huge difference, she was bounding and zooming around the backyard again (at 15yrs old)! We are sure their suggestion extended her life by a full year. THANK YOU. And when our dog passed at 16yrs, Dr Pritchard and her team showed us compassion too. WE ARE ETERNALLY GRATEFUL. About the business? Reasonably priced, kind treatment, and they always had room in the schedule to see us.

I trust my 6 lb yorkie to this facility. I have panic and anxiety and Berny just makes me feel at ease and calm. Dr. Prichard treats my baby as hers and Dylan always gets to come in and say hi with a hug. This vet building is like family and I need them to know how much I appreciate how yall treat people when you dont even know what they are going through. Thank you!

We love Dr. Pritchard ! She has a calming presence and heart full of empathy that our dog adores. They know there stuff here, you will be receiving top notch services for any fur babies you bring in.

I rarely leave negative reviews, but as someone who relies on honest feedback to choose care for my animals, I felt it was important to share my experience. While the staff is nice enough, the combination of administrative errors and a judgmental tone led me to take my business elsewhere. The Experience: I brought in my former feral cat for severe environmental allergies. It was a frustrating start; the vet intended to send us home with ear drops after a culture, but failed to communicate this or provide the medication. I left empty-handed and confused, only receiving the medicine at a follow-up after they realized their error. Mistakes happen, and I was willing to overlook this to continue his care. The Concern: Despite the confusing nature of my cat's allergies, I felt the plan of care was nebulous. I ended up doing hours of my own research to understand his triggers and treatment options--information I expected to receive from the professional I was paying. The Breaking Point: After a recent flare-up caused by new pillows in our home, my fiancé called to schedule a follow-up. Instead of being met with help, the receptionist questioned why we had "waited so long" to call since his last visit. After we were patient with their previous medical oversight, being met with an inference that we weren't providing timely care for our pet was the final straw. We found a different clinic that saw him that same afternoon and will be taking all three of our cats there from now on. I wanted to love this place based on a friend's recommendation, but the lack of a clear treatment plan and the condescending tone on the phone were dealbreakers.